Wholesale Inventory Specialist

DUTIES & RESPONSIBILITIES

Maintain positive customer relationships and exceed customer expectations through completion of all order fulfillment and delivery tasks.

Responsible for the organization of the wholesale cage.

In charge of the chain of custody and release of all wholesale products.

Responsible for maintaining inventory accuracy through regular auditing and tightened inventory controls.

Responsible for communicating inventory adjustments to Accounting.

Pulling all orders (internal and 3rd party) for all products (flower and simple inventory).

Receiving all 3rd party orders delivered to Scottsdale that are intended for other locations.

Receiving inventory into MJ Freeway.

Creating wholesale PO in MJ Freeway to distribute product to the correct locations.

Communicating the invoice and the associated MJ Freeway PO numbers to Accounting.

Placing all 3rd party vendor orders for all AZ retail locations.

Work with Purchasing Agent to schedule and regularly conduct third party audits at all AZ retail locations.

Complete the Cultivation Pick-ups and Dispensary delivery, per assigned schedule.

Communicate ongoing with Inventory and Purchasing Manager regarding any customer or product concerns or items requiring follow-up.

Manage the delivery schedule, department calendar, and wholesale customer emails.

Manage the approval documents related to wholesale customers such as dispensary ATOs; log, track, and maintain these documents.

Manage product updates in QuickBooks to ensure product and list accuracy; this includes marking “inactive” products accordingly and adding new products.

Ensure that all customer profile information is up to date in QB; this includes customer dispensary names, contact names, email info, addresses, phone numbers and dispensary license numbers; manage updates annually.

Maintain files of dispensary paperwork, invoices, and DHS documents in an organized manner.

Manage and monitor the sales/order desk for incoming email orders; communicate with customers in regards to their order status as needed; file customer correspondence and submitted invoices in the appropriate customer file.

Add orders to the wholesale customer calendar for scheduled deliveries.

Package customer orders according to batch code and established internal processes.

Request and transfer products needed for finished goods at Harvest of Scottsdale on a weekly basis.

Arrange and facilitate invoicing of all customer orders; clarify orders with sales representatives and/ or customers whenever needed; close out customer invoices.

Responsible for verifying wholesale customer invoices to include money counting, check verification, entries into QuickBooks, and forwarding items to accounting when needed.

Work closely with accounting department relevant to wholesale customer sales and processes to include cash counting and tracking for Harvest of Tempe and Harvest of Scottsdale.

Assist with all wholesale customer reporting and tracking, including data entry and oversight of QuickBooks and through other standardized procedures within the department.

Manage cash fuel account by reconciling and submitting receipts to accounting at the end of each month.

Send out weekly strain menu availability to customers.

Assist with delivery driver duties and complete deliveries when needed, to include:

Deliver products to wholesale customers throughout the state of Arizona.

Verifying packaged orders and matching invoice at time of pick up.

Verifying order at the time of delivery; verify and collect payments at time of delivery.

Create most efficient route plans for delivery.

Assist company vehicle maintenance.

Assist with any other wholesale customer transactions or transitions as the department continues to grow and develop including any other duties assigned by management.

QUALIFICATIONS

Experience in a retail, hospitality, and sales setting is required.

Excellent verbal communications and customer service skills.

Willingness to go above and beyond for our customers and for the team.

Basic sales skills & product knowledge.

Must have a flexible schedule and be able to adapt on short notice based on customer needs –long shifts and some weekends may be required.

Ability to drive for long periods of time.

Excellent communication skills and leadership both verbally and through written media

Ability to articulate job goals in a manner they’re completed effectively the first time.

Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.

Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.

At least 21 years of age and authorized to work in the US.

Proper employment documentation; reliable transportation and valid driver’s license.

If necessary, ability to work 7 days per week and to be flexible with schedule.

EDUCATION

Bachelor’s degree in relevant course of study is desirable.

This job description is not intended to be all-inclusive. Employee may perform other duties as required to meet ongoing needs of the organization, and these duties will be communicated to the employee accordingly. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Harvest management

Education: Bachelor's (Preferred)

Required travel: 25% (Required)