Retail Sales Associate Position:
Welcome customers to the store and answer their questions
Provide excellent sales service to ensure customer satisfaction
Process cash and debt sales through Point-Of-Sale system
Give customers a reason to do business with us rather than shopping online
Maintain a clean sales floor and office appearance
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
Keep a professional appearance
Have a genuine interest in Hemp and CBD, and a willingness to learn more and teach others of its benefits
Job brief
Canvas Organics is searching for outstanding sales team members who want to participate in a new, exciting, and fast-growing industry. We are looking to hire hard working professionals who understand the importance of excellent customer service, responsibility, and respect. We are here to sell CBD, educate customers about cannabis/CBD/Hemp, and provide them with a remedy that will improve their well-being.
What does a Sales Associate do?
The Sales Associates responsibilities include working closely with customers to determine their individual needs, answering their questions about our products, and recommending solutions, both in-store and over the phone. You need to also promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate you will need to stay up-to-date with product features and maintain our store’s visual appearance.
Ultimately, the duties of a sales associate are to achieve excellent customer service while consistently meeting the store’s sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Kindly welcome customers to the store and accurately answer their questions
Follow and achieve sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain stock and maintain a presentable condition in assigned areas
Remain knowledgeable on products offered and discuss available options
Process Point-Of-Sale Transactions (Cash and Debt)
Cross-sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service and a positive work environment
Build productive and trusting relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (planning marketing activities, changing the store’s design, improving the way merchandise is displayed, etc.)
Requirements
Proven work experience as a Retail Sales associate, Customer Service, Sales Representative, or similar role
Basic knowledge and respect for Cannabis and CBD.
Basic understanding of sales principles and customer service practices
Cashier Experience
Basic Math skills
Working knowledge of customer and market dynamics
Track record of over-achieving sales quotas
Hands-on experience with POS transactions and Cash Handling
Familiarity with inventory procedures
Solid verbal communication and interpersonal skills
A friendly and energetic personality with a customer service focus
Ability to perform under pressure and address complaints in a timely manner
High school degree; BS degree in Marketing or related field would be a plus
Applicant Qualifications
How many years of Customer Service experience do you have?
How many years of Retail Sales experience do you have?
Are you willing to undergo a background check, in accordance with local law/regulations?
Are you authorized to work in the following country: United States?
Are you in Denver, CO?
Experience:
Customer Service: 1 year (Preferred)
Additional Compensation:
Store Discounts
Billing cycle:
Monthly
Sales cycle:
Less than 90 days
Typical deal size:
Less than $1k
Sales environment(s):
Store
Onboarding time:
Less than 1 month
Working days:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Hours per week:
20-29
Overtime often available:
No
Benefits:
Advancement and Growth Opportunities
Paid Training:
Yes
Management:
Store Manager
Typical start time:
10AM
Typical end time:
7PM
