The Happy Crop Shoppe-Cashmere

Retail Associate

️ Dispensary

Retail Associates are responsible for giving life to our Core Values of The Happy Crop Shoppe and the Management Team. Associates must thrive in a fast paced and ever-changing working environment, while maintaining an eye for excellence and delivering exceptional customer service.

Key Responsibilities:

  • Acts with integrity, honesty and knowledge to promote the Core Value of The Happy Crop Shoppe.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.
  • Anticipates customer and store needs by constantly evaluating environment and customers. Communicates information to manager so that the team can respond as necessary to deliver The Happy Crop Shoppe experience during each shift.
  • Contributes to positive team environment by recognizing problems or changes in associate morale and performance and communicating them to the store manager.
  • Delivers exceptional customer service to all customers. Discovers and responds to customer needs.
  • Executes store operations during scheduled shifts. Executes opening and closing duties and special tasks as assigned.
  • Follows and ensures team compliance with The Happy Crop Shoppe operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies.
  • Maintains regular and consistent attendance and punctuality.
  • Follows health, safety and regulatory guidelines.
  • Job Requirements:

  • Must be 21 years of age.
  • Minimum of 1 year of sales experience in retail, luxury retail, or service-related industry.
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
  • Ability to manage competing priorities in a fast-paced environment.
  • Strong verbal communication skills and excellent organizational skills.
  • Flexibility to work a retail schedule which will include mornings, evenings, weekends and holidays.
  • Ability to lift to 50 pounds and stand for long periods of time.
  • Required demonstrated skills and abilities:

  • Consultative sales experience in matching products or services to the specific needs of the customer.
  • Ability to work in a team setting and conduct and present oneself in a highly professional manner with both customers and internal personnel.
  • Proven ability to work independently with little or no supervision.
  • Ability to receive and provide constructive feedback on work performance.
  • The Happy Crop Shoppe is committed to diversity at all levels of our organization, and as an equal opportunity employer, we encourage applicants from all genders, cultures, communities, and backgrounds to apply. We look forward to hearing from you!