Dispensary Manager

The Dispensary Manager is responsible for managing all day-to-day operations of the dispensary in accordance with the State of Oregon and standards set by Company, including but not limited to the overall profitability of the dispensary. The Dispensary Manager provides support to all Cashiers, Dispensary Agents and Patient/Customer Coordinators which includes: scheduling, training, providing policy and procedure updates, keeping updated with industry news and product information. The Dispensary Manager is responsible for ordering and receiving of all inventory and products, arranging deliveries, maintaining compliance and cleanliness of the agents and facility.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Agent Support and Management a. Responsible for managing dispensary staff, schedules, inventory and patient/customer relations b. Serves as a role model and resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations c. Responds to all agent questions, concerns or suggestions and takes action when necessary to resolve conflicts d. Responsible for delegating tasks to Cashiers, Dispensary Agents and Patient/Customer Coordinators in order to maintain a compliant and clean facility e. Coordinates with the upper management to ensure accurate information is communicated to dispensary staff. 2. Customer Service a. Provides superior customer service for vendors, patient/customers and caregivers b. Responds to all patient/customer complaints, requests, concerns, suggestions and takes action when necessary to resolve conflicts c. Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries. 3. Reports, Documentation and Profitability a. Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State of Nevada and the standards set by Company b. Maintain inventory control system and perform daily counts of all marijuana and marijuana products in the facility c. Provide regular inventory, sales and profitability reports to the Management Team.

Competencies

Supervisory Responsibility This position is responsible for the staff and operations of the retail store.

Work Environment This job operates in a retail business environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear.This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move items that weigh more than 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work vary by schedule. Evening and weekend work may be required as schedule demands.

Required Education and Experience

Terpene Station provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Experience:

management: 2 years (Preferred)