The Manager is primarily responsible for day to day operations for the dispensary which include effective performance management and execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Manager oversees all activities related to the operation of the dispensary to include patient identification, record retention, product tracking and inventory control in compliance with all regulatory requirements PA Medical Marijuana Program rules and regulations governing the Act.
Primary Responsibilities
Drive a culture of positive employee engagement with a strong focus on inclusion & diversity.
Develop, coach and consistently execute Nature's Medicines service standards. Ensure consistent execution of steps of service by using tools such staff meetings, and customer feedback. Constantly work to improve standards and customer satisfaction.
Take ownership of Nature's Medicines dispensary business and ensure the dispensary operate efficiently and profitably.
Actively manage inventory, recalls, and pricing to meet cost and sales targets.
Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to Nature's Medicines standard.
Hire, train, schedule and manage staff at dispensary to achieve established standards, sales and profit objectives as well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
Effectively manage service labor, scheduling and payroll.
Conduct performance reviews with employees & monitor employee productivity, attitudes, and performance results.
Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
Maintain excellent facilities conducive to enhancing employee productivity.
Work with the Regional Manager to meet all regulatory requirements PA Medical Marijuana Program rules and regulations governing the Act. Correct all violations with a sense of urgency.
Work with Natures Medicines corporate office (finance, marketing,) to ensure standards are met. Maintain open lines of communication with staff.
Promote open feedback from reception, retail staff, medical professional.
Become a subject matter expert in Pennsylvania’s seed-to-sale tracking system MJ Freeway and LEAF Data System.
Qualifications and Education Requirements
Minimum of 2 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.
Bachelor’s degree from an accredited college or university
Previous management proficiency in high volume retail with P&L accountability.
Ability to create and maintain a customer focused culture.
Cannabis experience is a plus.
Work/manage coverage of weekends and holidays as necessary.
Must be flexible regarding work schedule and willing to work 5-6 days per week including evening and weekends including opening and closing shifts.
Have a proven track record of working effectively with customers with minimum of 2 years’ experience preferred.
Must be willing to submit to and pass a comprehensive background check.
Background Check Requirement
As a condition of employment, a complete background investigation will be conducted based on the rules of Pennsylvania. The state investigative process includes a state and federal background check. Individuals that have been convicted of a criminal offense related to the sale or possession of illegal drugs, narcotics or controlled substances may not hold a position with Nature's Medicines.
EEO Statement
At Natures Medicines, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. Natures Medicines is committed to assuring equal employment opportunities to all employees and applicants.
Nature's Medicines is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
Experience:
Management: 2 years (Required)
Education:
Bachelor's (Required)
Location:
Selinsgrove, PA (Preferred)
Shifts:
Morning (Required)
Mid-Day (Required)
Evening (Required)
