East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):
Performance Requirements, Knowledge, Skills, and Abilities:
Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:
Job Type: Part-time with full-time opportunity.