LeafLink is seeking a Customer Support Lead to join our growing team. You will work directly with our clients as well as our Client Success, Engineering, and Business Development teams to grow our business, troubleshoot software issues, improve our product, answer ZenDesk support tickets and retain users. Together with the other members of the Client Success team, you will train our clients, tackle tough issues, and help lead our company into new territories.
This role is highly collaborative and cross-functional across internal teams. You need to be an outgoing and sociable self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.
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