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SPIRITLEAF

Cannabis Concierge

️ Dispensary

A Concierge supports the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping.

CUSTOMER CONNECTION

  • Supports environment of genuine customer connection
  • Acts as an empowered team member, exercising decision-making skills to enhance each customers experience
  • Demonstrates extraordinary service
  • Takes ownership of individual awareness of product knowledge

    • PRODUCT KNOWLEDGE

    Is knowledgeable of trends and supports brand messaging Gains understanding of how merchant skills impact business and the customer experience

    TEAM WORK MAKES THE DREAM WORK

    Supports new hires through mentorship Is self-aware and focused on self-development Collaborates with the team during morning and closing meeting

    LEADERSHIP

    Possesses strong written and verbal communication skills, strong assessment and decision-making skills Provides insight to Spiritleaf Manager in relationship to the customer experience to the leadership team Participates in ongoing staff education and through sharing of product knowledge

    QUALIFICATIONS

    At least 1 years experience in a retail environment Proven success in offering an exceptional customer experience A passion for our product and changing the way the world sees cannabis A desire to have fun, laugh and support the customer and team member journey along the way You must be at least the minimum required legal age in your province, and be able to pass a police background check You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course (example Albertas SellSafe) and be able to provide a copy of the certificate First Aid/CPR training an asset (must be able to provide current copy of certificate)

    Experience:

    Customer Service: 1 year (Required)

    Location:

    St Albert, AB (Required)

    Licence:

    SellSafe and QCW (Required)

    Language:

    English (Required)

    Experience:

    Customer Service: 1 year (Preferred)

    Licence:

    Qualified Cannabis Worker (Required)

    Language:

    English (Required) French (Preferred)

    13 May 2019

    Salary:
    DOE
    Company:
    SPIRITLEAF
    Type:
    Full-Time
    Licence:
    Qualified Cannabis Worker
    City:
    St. Albert Alberta, Canada
    spiritleaf.ca Apply