Account Manager
Shadowbox Farms is looking for a sales rock star to join the #bestteamincannabis! Our ideal candidate is someone who is comfortable naturally building relationships, making cold calls, and confidently talking about our favorite subject: cannabis! You must be highly motivated, able to set and crush sales goals, and have your own reliable transportation. This is a full-time, outside sales position based out of our Portland office.
Job Purpose Summary: Our account managers are the face of Shadowbox for our customers. They not only make the sale, but also build and promote strong, long-lasting relationships by partnering with our clients and understanding their needs. The Account Manager oversees a territory in the Portland Metro and surrounding areas. They travel to each dispensary fostering relationships with face-to-face contact and regular follow-up via communication platforms such as phone, email and online CRM system. Account managers must be able to hit high-level sales goals that evolve based on inventory.
Key Responsibilities and Accountabilities:
Achieves growth and hits sales targets by cold-calling and building existing relationships
Represents Shadowbox in dispensaries and drives engagement not only with Intake Managers, but also with Budtenders and direct consumers
Collaborates with the rest of the sales team on goals and opportunities
Partners with the Inventory Manager to current on available product and coordinate orders
Collaborates with the Distribution Coordinator to support delivery schedules and set expectations with both delivery drivers and clients
Responds effectively to feedback from the customer regarding product issues, rejected orders, or concerns; and ensures communication is shared with other departments and leadership as needed
Cultivates communication with leadership and marketing teams on demands and trends within the industry to help build a cutting-edge brand
Tracks all sales communications based on department SOPs
Represents the company at industry events, conferences or networking meetings
Qualifications:
Valid OLCC Marijuana Worker Permit (or application in “Ready to Pay” status)
Valid driver's license and reliable personal vehicle
Stellar customer service skills
2+ years experience in direct sales
Excellent written and verbal communication skills
Proven ability to drive the sales process from plan to close
Proficient computer and social media skills
Understanding of OLCC compliance laws for the cannabis industry
Flexible to work some evenings or weekends (vendor events, networking events etc.)