Archived.
Flowra

Account Manager

️ Other

The Account Manager position would be responsible for local and state application processing, in addition to overall management of each client's licensing projects to ensure all parts are completed in a timely and efficient manner.

The job description and responsibilities are as follows:

  • Knowledge of Local and State Commercial Cannabis regulations including cultivation, distribution, manufacturing, and retail. Training included with employment, experience not required but preferred.
  • Data entry and processing of Local and State Commercial Cannabis applications including cultivation, distribution, manufacturing, and retail. Training provided with employment, experience not required but preferred.
  • Overall management of Client accounts.
  • Bi-weekly/Monthly check-in’s with Clients updating on licensing progress/needs to continue the licensing process.
  • Overall coordination of communication with clients
  • via state and local agencies and other staff
  • Assisting in the entire licensing process for clients
  • Forming and submitting local and state applications
  • Management of application process, including communicating to other Flowra staff and local/state agencies on the client’s behalf
  • Following up with clients in a timely and professional manner
  • Once applications are submitted, weekly follow ups/check-ins to ensure the applications are processing smoothly
  • Communicating with other Flowra staff to ensure other services contracted get completed in a timely manner

    • Experience: account management: 1 year (Preferred) Customer Service: 2 years (Required)

    Education: High school or equivalent (Required)

    Required travel: 25% (Preferred)

    Additional Compensation: Bonuses

    Paid Training: Yes

    Management: Team Lead

    Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed Other duties as requested Desired Skill(s): Basic computer software Basic knowledge of IT systems Customer service

    20 Aug 2019

    Salary:
    $40,000 - $42,500 a year
    Company:
    Flowra
    Type:
    Full-Time
    Licence:
    No required
    City:
    Weaverville North Carolina, United States
    www.theflowraplatform.com Apply