Our firm provides outstanding service to our clients because of our dedication to the three underlying principles of Customer Service, Quality and Security.
Customer Service
ETS Payroll is known for excellent customer service. By combining our expertise, experience and the energy of our staff, each client receives close personal and professional attention. We are dedicated to ensuring our clients remian in complaince with all Federa, State, and Local laws when it comes to managing their payroll and employee's.
Quality
The majority of our new clients come from people who know us best, and client referrals have fueled our growth in recent years. Ensuring that our clients payroll and payroll taxes are processed accurately and timely is important. ETS will pay any fees or penalties owed as a result of our error in filing or paying your payroll taxes.
Through quality, attention to detail, and hard work, we have earned the respect of the businesses, CPA's, bookkeepers, and financial institutions in our community.
Security
Backups and Reliability - Backup procedures ensure applications, servers, client data, and even source code is backed up on a regular basis. Copies of all backups are stored offsite with the assistance of a secured partner.
Production Facility Security - Our primary data center is housed in a secure co-location facility in Atlanta, GA. All access to the facility requires prior authorization and is secured with biometric access controls. The facility is under constant monitoring and surveillance 24/7, 365 days a year.
Business Continuity - ETS Payroll has extensive redundancy built into our systems to handle disaster recovery scenarios. Our secondary data center is in place, which is fully redundant and ready to go with a flip of a switch,
Network Security - Network traffic is monitored by our enterprise level Cisco firewall along with additional managed firewall services. Remote Desktop Gateway is used to access the network and we actively monitor network traffic with intrusion detection systems to prevent unauthorized access. Our applications are Transport Layer Secured (TLS) with 128-bit encryption.