Conifer Health and Dartmouth-Hitchcock Health Expand Relationship

FRISCO, Texas--(BUSINESS WIRE)--

Alice Peck Day Memorial Hospital adopts Conifer for comprehensive RCM Services

Continued collaboration yields improved patient experience and financial/operational results

Conifer Health Solutions today announced a new revenue cycle management (RCM) agreement with Alice Peck Day Memorial Hospital (APD), a member of Dartmouth-Hitchcock Health (D-HH) based in Lebanon, New Hampshire. The addition of APD further expands the number of facilities benefitting from end-to-end RCM services that Conifer Health has provided to hospitals and clinics within the D-HH integrated health system.

“Conifer continues to elevate the strategic value of revenue cycle management by consistently delivering on key performance metrics. Their expertise helps D-HH maintain the firm financial footing to realize our vision for a sustainable health system that will serve New Englanders for generations to come,” said Dan Jantzen, chief financial officer for D-HH. “As D-HH and APD work to connect people throughout New Hampshire and Vermont to the thriving, integrated care community they expect, we rely on Conifer to deliver the high-quality patient financial experience they deserve.”

Since initiated in late 2016, the relationship between D-HH and Conifer Health has yielded important financial results for the health system including a 4.5 percent basis point improvement in operating margins and a 26 percent reduction in A/R days outstanding. Conifer Health will provide patient access, enrollment and eligibility, coding and accounts receivable management services at APD and has demonstrated their ability to enhance patient satisfaction and revenue capture, reduce denials and improve overall cash flow and operating margins across the system. APD is the second D-HH system member to adopt Conifer Health for comprehensive RCM services, following Cheshire Medical Center which engaged the company in November 2017.

“We are proud to continue our successful collaboration with Dartmouth-Hitchcock Health and to support their efforts to create stronger, more integrated relationships with member hospitals and providers throughout the region,” said Stephen M. Mooney, president and CEO of Conifer Health. “The impact of our work extends beyond improved margins, reduced costs and more efficient operations. As part of the community, we have also made a commitment to bring the highest quality service to patients and their families whenever and wherever they access care.”

About Conifer Health Solutions

Conifer Health Solutions brings more than 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide to help strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient experience and improve quality, cost and access to healthcare. Annually, the company manages more than 24 million unique patient interactions, more than $30 billion in net patient revenue and more than $21 billion in medically managed spend. Conifer Health also provides population health management analytics and services for nearly 6 million lives. For more information, visit ConiferHealth.com or follow @ConiferHealth on Twitter.

About Dartmouth-Hitchcock Health

Dartmouth-Hitchcock Health (D-HH) is a nonprofit academic health system that serves a population of 1.9 million across northern New England. D-HH provides access to more than 1,500 primary care doctors and specialists in almost every area of medicine, delivering care in Lebanon, New Hampshire, at its flagship, Dartmouth-Hitchcock Medical Center; the Dartmouth-Hitchcock Norris Cotton Cancer Center, one of only 49 NCI-designated Comprehensive Cancer Centers in the nation; the Children's Hospital at Dartmouth-Hitchcock; member hospitals in Lebanon, Keene, and New London, New Hampshire, and Windsor, Vermont, and through the Visiting Nurse and Hospice for Vermont and New Hampshire; and at 24 Dartmouth-Hitchcock clinics that provide ambulatory services across New Hampshire and Vermont. The D-HH system trains nearly 400 residents and fellows annually and performs cutting-edge basic, translational and clinical research.