Archived.

Store Lead

️ Dispensary

Grass Guides at any of our Electric Lettuce locations are key in helping us continue to deliver a nostalgic and compassionate cannabis experience. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive, fun cannabis culture.

To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. This is a particularly nuanced industry so we specifically look for Grass Guides that can navigate the in's and out's of partnering with our customers to support them in landing on the best products for their needs.

Even with the chill vibe, we want to make sure customers are getting exactly what they need. This means we expect Grass Guides to be punctual, reliable, and work to communicate effectively with their managers and colleagues.

Primary Duties and Responsibilities

  • Educates customers on store offerings and new product
  • Provides a friendly, attentive, and knowledgeable customer service experience for our customers
  • Ability to connect with a diverse spectrum of clients and customers
  • Accurately processes transactions
  • Always keeps store clean and organized
  • Effectively communicates with team members and Store Manager to solve problems and improve service
  • Supports a positive work environment
  • Adheres to company protocols for cash control, inventory management, and procedures
  • Desired Qualifications

  • 2+ years' experience in retail, service, or hospitality.
  • Attention to detail, strong organizational and interpersonal skills.
  • Friendly demeanor, engaging manner, and strong work ethic.
  • Enthusiastic interest and/or knowledge of cannabis industry.
  • Willingness to stay abreast of new products and developments in the industry.
  • Must be professional and positive, with a solution-oriented outlook.
  • Flexibility to 'fill in' and work in various capacities based on business needs, e.g. on a sales floor.
  • Flexibility to work days, nights, weekends and holidays.
  • Hold a valid Marijuana's Handlers Permit.
  • Must be and remain compliant with all legal and company regulations required for working in the cannabis space.
  • Must be 21 years of age or older.
  • Have interest in the cannabis industry and be culturally aligned with Groundworks' mission.